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FAQs

When are you open?

Our office is open Monday through Friday from 9 a.m. to 5 p.m.

If you want to meet with a benefits counselor or another adviser, we highly recommend calling first so you can book an appointment. Call us at 718-998-3000 during business hours and we’ll set up a time for you to come in.

 

Can I drop in for advice?

We advise you to book an appointment with an adviser, but we might be able to give general advice and information if you drop in.

If you’re deaf, drop-ins are welcome every Wednesday from 10 a.m. to 4 p.m., when we have an American Sign Language Interpreter available.

Can you refer me to other services?

Yes! BCID has a wealth of knowledge about local services. We can give you information about other support services, and on occasions we can call on your behalf.

Do you offer legal services?

We don’t, but we can refer you to an attorney. However, our staff has years of experience in advocating for people with disabilities, so we may have information you can use before you seek legal help.

Is BCID a residential service?

No, though we do offer advice about how to find housing for people with disabilities. We are advocates of “independent living,” a philosophy and movement intended to ensure that people with disabilities, including our own staff, live independently.